Privacy Policy

At Ouahim Services SARL, we are committed to protecting the privacy and personal data of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, https://ouahimservices.com, and our services.

By using our website, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit/debit card details (processed securely by third-party payment providers).
• Technical Information: IP address, browser type, operating system, and device details.
• Order Information: Products purchased, transaction details, and license activation data.

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2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to inquiries.
• To send transactional emails, including order confirmations and updates.
• To improve our website, products, and services.
• To comply with legal and regulatory requirements.

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3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Payment Processors: For secure payment transactions.
• Delivery Services: To send order confirmations or physical products.
• Compliance Authorities: To comply with legal obligations.

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4. Cookies and Tracking

We use cookies to enhance your experience on our website. Cookies help us:

• Analyze website traffic and performance.
• Store user preferences for future visits.
• Enable essential website features like shopping cart functionality.

You can manage your cookie preferences in your browser settings.

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5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. All payment information is processed securely through trusted third-party payment gateways.

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6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving marketing communications.
• Request a copy of the personal data we hold about you.

To exercise these rights, contact us.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing your data.

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8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised date.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

• Email: contact@ouahimservices.com
• Address: Tiznit, Morocco, 85000

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Last Updated: December 8, 2024